Los Hermanos Beach Hostel’ Success Story
Today there are many lodgings that are located on the shores of the Colombian Caribbean Sea, however, few of them stand out and really reach the status of excellence. An example of success is precisely Los Hermanos Beach hostel. With its 3 bedrooms and 3 private cabins (all with different capacities), they make this place an unforgettable experience of rest, activity, and disconnection.
They have been LobbyPMS ’partners since 2018, and from that moment their operation and sales have been growing year after year. The most important of it? Their presence in online channels is more organized thanks to the Lobby channel manager. Excel sheets and Google sheets are part of the past. Now with the automation of the operation through our hotel software, their efforts are really focused on providing a quality experience to the client.
🏆Objectives achieved after the LobbyPMS software implementation:
✅ Since they have our booking engine, their automated reservations represent more than 54% of total reservations.
✅ 65% of sales are managed directly through our Hotel Software
✅ The effective work of the Lobby hotel software allows you to view more direct reservations, leaving the percentage of reservations through OTAs such as Booking.com at 32%.
✅ Your direct reservations are enabled 24 hours a day, 7 days a week
✅ Currently the information is centralized in a single point: information on guests, suppliers, points of sale, etc.
✅ Overselling cases became part of the past.
🎯Some strategies in collaboration with LobbyPMS:
✅ Promote direct sales through social networks.
✅ In collaboration with LobbyPMS, explanatory videos were created on how to book directly through social networks, specifically Instagram