{"id":10085,"date":"2025-02-06T11:51:12","date_gmt":"2025-02-06T16:51:12","guid":{"rendered":"https:\/\/lobbypms.com\/terms-and-conditions\/"},"modified":"2026-06-23T17:45:27","modified_gmt":"2026-06-23T22:45:27","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/lobbypms.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Last Updated June 23, 2026<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Terms and Conditions<\/b><\/p>

Please read these terms of service carefully, as they contain important information about your legal rights and obligations related to the use of the LOBBY platform, as well as compliance obligations dictated by laws and regulations. <\/span><\/p>

This agreement was originally drafted in Spanish. In the event of any discrepancies between the original and a translated version, the original Spanish version shall prevail for all purposes of interpretation. <\/span><\/p>

Welcome to LOBBY, an application or platform, hereinafter referred to as \u201cLOBBY\u201d or \u201cPlatform\u201d or \u201cApplication\u201d or \u201cService\u201d that offers its services, described later in this document, through the website<\/span> https:\/\/lobbypms.com\/<\/span><\/a>. You and all persons who use LOBBY, whether registered or not, will be referred to in this document as User(s). <\/span><\/p>

The User(s) who use and enjoy LOBBY must know and accept the following Terms and Conditions of Use (hereinafter referred to as the \u201cTERMS\u201d or \u201cCONTRACT\u201d) and the Privacy Policies that refer to the Personal Data Processing Policies. <\/span><\/p>

Lobbypms SAS (also referred to in this document as LOBBY or LOBBYPMS), identified with NIT 900.881.345, with main address in Medell\u00edn, Colombia, telephone +573116248080<\/a> and email<\/span> central@lobbypms.com<\/span><\/a> is the operator of this digital platform.<\/span><\/p>

The Terms and Conditions of use of our platform are as follows:<\/span><\/p>

  1. Acceptance of Terms and Conditions<\/b><\/li><\/ol>

    When a User logs in, connects, accesses or uses the Platform, they must review, read, accept and understand LOBBY’s Terms and Conditions of Use and Privacy Policy and are obligated to comply with its provisions and all laws related to the use, access and connectivity to third-party digital platforms. <\/span><\/p>

    If the User does not accept any of the Terms and Conditions, the User must not connect to, access, or use the LOBBY Application in any way. <\/span><\/p>

    The User is responsible for complying with all laws, regulations, or any other obligations related to the Service or Platform. LOBBY recommends that the User carefully review the Terms and Conditions of Use before engaging in any activity on the Platform. <\/span><\/p>

    Users who log in, connect, access, or use LOBBY acknowledge that these Terms constitute a legally binding and enforceable contract with LOBBY, and their express consent may be obtained through various means, such as checkboxes, electronic signatures, or other conclusive conduct, such as requesting and paying for the service. These Terms will always be available to Users so they can make informed purchasing decisions. <\/span><\/p>

    The Platform Operator reserves the right to modify them at any time and to optimize the conditions and services of the platform without prior notice. Whenever changes involve new charges or modifications to the rights of platform Users, timely notice will be given. <\/span><\/p>

    1. LOBBY Service and Operation <\/b><\/li><\/ol>

      LOBBY is a web-based hotel management software that makes it easy for users to manage and control any type of hotel business. LOBBY facilitates the management of reservations, registration of consumption and payments made by guests, printing of invoices, reception shifts, cleaning, accounting and much more. <\/span><\/p>

      LOBBY operates on a subscription model, where users who wish to use the service must pay a membership fee to begin working with the system and then a monthly fee to keep the system running. This membership fee includes the first month of service on the platform. <\/span><\/p>

      Some LOBBY functionalities that are of a regulatory or fiscal nature, such as reports to SIRE, transfer to SIAT, immigration management or others similar, may only be available in certain countries, according to the local regulations applicable in each jurisdiction. <\/span><\/p>

      The availability of a feature in a specific country does not imply that such feature is required in another jurisdiction, nor does LOBBY guarantee its compatibility with local regulatory requirements outside of the countries in which it has been expressly enabled.<\/span><\/p>

      The USER is solely responsible for verifying that the Platform and its functionalities are useful in accordance with the country where their establishment or business operates. Use of LOBBY does not guarantee the USER’s automatic regulatory compliance with any tax, immigration, or other authority. <\/span><\/p>

      LOBBY periodically releases new features that may be identified as beta, experimental, testing, or under development. These features are offered “as is,” without any guarantees regarding their operation, continuity, accuracy, or compatibility with other modules of the Platform. LOBBY reserves the right to modify, suspend, or remove them at any time and without prior notice, without giving rise to any right to compensation or indemnification in favor of the USER. <\/span><\/p>

      Users who utilize beta or experimental features do so at their own risk. LOBBY will not be liable for errors, data loss, interruptions, or any other damages resulting from the use of beta features. <\/span><\/p>

      1. How to purchase the LOBBY Service<\/b><\/li><\/ol>

        3.1.<\/b> Acquisition of the service.<\/b> <\/span><\/p>

        To purchase the service, simply visit the website and click on the<\/span> 15-day trial button.<\/b> A form will appear for you to add all the information required to register your business and purchase the service. LOBBY will not store the data of accounts configured during the trial period, so as soon as this free trial ends, all information about that user will be deleted. <\/span><\/p>

        Upon completing the registration process, the platform will enable a 15-day trial. During this period, you can begin configuring all your business information and start using some of LOBBY’s features free of charge, with support from our team of experts. It is possible that not all LOBBY functionalities will be available during this trial period due to the time required to integrate user information into the platform. <\/span><\/p>